- Home
- Profile
Profile
Name: danallen
Most Recent Reviews
As long as I have had the seawings and as many miles as I have used them I am still going to give them a 10. The rough roads I was trailering on and the loads involved almost bordered on abuse. I called the company and talked to a very polite and knowledgeable lady who instructed to take a picture of the seawind and email it to her along with a mailing address,( no questions ask) which i promptly did. This was on a Monday morning and by Thursday morning a new seawing was at my door.
Customer service doesn't get any better than that.
Malone makes good products and stand behind them better than any manufacturer than any other company I have ever dealt with. I ask them if any one had ever had problems with marking on the hull of thermolded kayaks and they immediately offered to replace the seawings, an offer I felt was not needed but truly appreciated. Great company.