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After just two outings I noticed the Weathertight deck storage plate for my Ascend T10 kayak was cracked in multiple places. This part is essential in keeping my phone, key fob and other essentials dry. I have been dealing with this for over a week and spent several hours attempting to resolve with Ascend. Their latest response is that I need to take it to the nearest dealer which is over an hour from my home (one way). It is hard for me to justify spending another half day and 125 miles driving to replace a flimsy plastic part that can't cost Ascend more than few dollars. Perhaps they should have made a better part in the first place. Poor customer service.