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FAQ

Selling an Item

  1. How much does it cost to post an ad?
    Free. There is no cost for private sellers to post their ads for new and used products.
  2. How many ads can I place at once?
    Private sellers can list up to 3 ads at a time.
  3. How long will my ad remain active?
    Your ad will be active in the Classifieds for 90 days.
  4. How do I remove my ad?
    You can remove your ad by viewing your ads in your profile.
  5. How do I post a new ad?
    Be sure you have an account on paddling.com and then click on the link to Create a Post.
  6. How does a buyer contact me?
    Your ad has a contact form at the bottom of the ad. When the potential buyer sends you a message, the message is sent from the paddling.com servers to the email address associated with your profile but the potential buyer doesn't see your email address.
    If you choose to reply to the potential buyer, your email address is then available to the buyer as all future correspondence is done strictly via email and not sent via paddling.com servers.
  7. Is my email address published with my ad?
    No, unless of course, you put your email address in the description of the ad. (psst... don't do that).
    However, once you reply to an interested buyer, your email address is shared with them as the reply is sent from your email account.
  8. Can I include photos in my post?
    Yes! You can include several photos at no charge.
  9. Can I include links in my post?
    You can include the text but the links will not be active.
  10. Do I need an account on paddling.com to post an ad?
    Yes, to reduce the likelihood of a scam, we do require that all sellers have a registered account on paddling.com.

Buying an Item

  1. How do I contact a seller?
    Use the form at the bottom of the ad to contact the seller.
    When you submit the form, your message along with your email address is sent to the seller. If they choose to respond, you will receive an email back from the seller. All communication after the first message you send as the seller is completed over email between the buyer and seller.
  2. Do I need a user account to contact a seller?
    No, you don't.  However if you do have an account and your are logged in, you won't have to enter your name and email address each time.
  3. I sent a message to the seller but they never replied. What can I do?
    It is entirely up to the seller as to whether they will reply back to you. You can always send a second message or contact them via phone if they list a phone number.
  4. Is my email address published?
    No, your contact information is never published. If you contact a seller, then your email address is provided to that seller only.

Avoiding Scams

  1. How do I avoid scams?
    1. Deal locally, face-to-face —follow this one rule and avoid 99% of scam attempts.
    2. If it seems too good to be true, it probably is.
    3. Do not extend payment to anyone you have not met in person. 
    4. Beware offers involving shipping - deal with locals you can meet in person. 
    5. Never wire funds (e.g. Western Union) - anyone who asks you to is a scammer. 
    6. Don't accept cashier/certified checks or money orders - banks cash fakes, then hold you responsible. 
    7. Transactions are between users only, no third party provides a "guarantee". 
    8. Never give out financial info (bank account, social security, paypal account, etc). 
    9. Do not purchase a sight-unseen—that amazing "deal" may not exist.
  2. How do I report a scam?
    If you think you are being scammed, please contact paddling.com and we will assist in any way we can. Be sure to include any correspondence you have had with the alleged scammer. Also, you can file a complaint with the FBI's Internet Crime Complaint Center or the Canadian Anti-Fraud Centre

Still have questions?

If you still have questions, please contact us.