Submitted by: Anonymous on 6/14/2016
But U.S. Racks showed why they are a great company yesterday when I inquired about parts or a new rack for my new truck...a Silverado HD 2500. I contacted them hoping to be able to buy 2 new cross bars, and they wrote back to suggest that all I needed to do was plug the hole that was used for the Tundra setup, and drill new holes for the Silverado.
They could have just as easily sold me parts or a new rack, instead they had the integrity to give me the best solution. When I thanked them for helping me, they replied "We like to take care of our customers".
Yes they do!
Submitted by: Anonymous on 4/25/2005