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Name: Anonymous

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Tandem good Solo not good

After reading positive reviews about this kayak I purchased it online from a reputable dealer.
It's an impressive looking hybrid with some comfortable seats in the tandem mode but not in solo mode,that's where the problem lies.
It's advertised to be tandem to be easily converted to a solo in less than 5 minutes however they changed the design for the 2017 model and with no user manual and no videos you are basically on your own. With the seat changed to the solo position there is nothing to hold the seat in place except some straps which do nothing, sliding back and forth in any boat is dangerous.Customer support is non existent,no phone number,no email address, you have to contact the dealer while they deal with live customers at their store.To me this is a serious design flaw that the dealer can not correct.